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Technical Support

While every software system is designed to run smoothly, it's reassuring to know that you can get help quickly when unexpected issues surface. Accessible five days a week via a toll-free 888-number, fax, and e-mail, Watch Captain's technical support is dedicated to your success with our products and services.

Fast, efficient phone support:

  • Get fast help from experienced technical representatives.
  • Get "hands-on" support: Our representatives can log in remotely to your system and fix issues with you, just as if they were standing in your shop.

Contact Watch Captain Pro and Premier Technical Support:

Contact The Marina Program by Watch Captain Technical Support:

Comprehensive hardware support:

Our experienced Systems Support team can guide you through issues regarding:

  • Watch Captain product setup.
  • Integration with printers and other hardware.
  • Remote access.

Fee-based Professional Services & Consulting:

Watch Captain Professional Services also allows you to customize the level of support you receive to meet the challenges in maximizing your effectiveness with your Marine Management System. Our marine industry professionals are available to assist you with a variety of fee-based professional consulting services. With our professional services offerings, we can help you get the most from your Watch Captain software and your business!

Training:

Maximize the power of your Watch Captain software. With Watch Captain software training, you'll learn how to take full advantage of your system's many features. Whether you want customized, individual instruction in your location or a fast online tutorial, our flexible, effective training options help you get the most from your investment.

On-site Training:

Customized, hands-on training at your location covering the program features that have the greatest benefit to your business.

Live, Online Training:

  • Internet classes taught in real time by qualified Watch Captain trainers.
  • Computer monitors become a virtual classroom, where students can follow the instructor's every mouse click.
  • Peer learning environment, with employees from dealerships across the country.
  • Peer learning environment, with employees from dealerships across the country.
Watch Captain LLC, 76 County Road, Mattapoisett, Massachusetts 02739 Telephone: 888-MAS-BOAT (627-2628)